Refund policy

Return requests for products purchased directly from sawjay.com are accepted within 15 days of product delivery.

To return a product, all returned items should be unused and in their original condition using all original packaging, parts and accessories. Customer shall be responsible for and prepay refunded international shipping costs and assume all risks of loss or damage to the Product during shipping to sawjay.

After receiving the product and checking that it is not damaged, we will issue a full refund for you within three working days.